Privacy Policy



Owner and data controller:


Gabriella Kanyo


Contact email:


In this privacy policy we explain the types of information we collect, share and retain. Connect Therapy and Wellbeing takes your privacy seriously and will keep your information secure and confidential.


The type of information we collect


We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details or any other information you provide us using our contact forms).

You may contact us through social media, in which case we collect the information you provide us using those platforms.


How we get the information and why we have it


Most of the personal information we process is provided to us directly by you in order for us to contact you:

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us –

(b) We have a contractual obligation.

(c) We have a legitimate interest.


What we do with the information we have


We use the information that you have given us in order to contact you and provide you with services you have requested.


Third parties:


We will not share your information with other services without your explicit and prior consent. We will not sell your information to any third parties.


The information we collect whilst you access our services might be used in clinical supervision. This is mandatory, however, personal identifies are not used or shared in individual or group supervision.


If your referrer was a health care or insurance company, the information we process would have to be shared, therefore by using our services through these companies you consent to sharing the required information.


How we store your information 


Personal information is stored for the purpose of providing services. Your information is securely stored at all times – this might be on a password protected device or in a cloud. Information might also be stored in email/social media accounts, in which case these would be protected by passwords.

Any paper records will be retained for short period of time for the purpose of digitalising them, and will be kept in a secure location.

We keep personal identifying information for 7 years. We will then dispose of your information by deleting it and shredding it. 


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 


How we use cookies and tracking tools


Cookies are used on this website to collect personal data.


Google Analytics is used as a tracking tool, to enable us to understand traffic coming to this website, to understand how the website performs. This data is shared with Google services – Google may use this data to enable them to personalise their services.


To learn more, please follow the link to Google’s privacy policy.


Your data protection rights


Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

  • Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.


You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Please contact us at if you wish to make a request.


How to complain


You can also complain to the ICO if you are unhappy with how we have used your data.


The ICO’s address:  

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113



Updated: January 2020


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.